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Reports to: Artisan & Programs Manager

Overview: Craft Lake City is seeking a motivated and detail-oriented Program Associate to support the planning, execution, and success of Craft Lake City’s programs and events. The Program Associate will be a key liaison for volunteers, youth program participants, and event attendees, playing a vital role in ensuring a seamless and engaging experience for all. This position is ideal for someone who thrives in a collaborative, fast-paced environment, is passionate about local arts, and enjoys working with diverse groups of people while making an impact in the community.

Key Responsibilities:

Preferred Skills and Experience:

• Communication Skills: Strong verbal and written communication; active listening.
• Interpersonal Skills: Approachable, empathetic, and supportive with diverse communities.
• Organization & Time Management: Ability to juggle multiple programs and meet deadlines.
• Event Coordination: Experience with event logistics, setup, and on-site operations.
• Volunteer Management: Skilled at recruiting, scheduling, and engaging volunteers.
• Proficiency in Microsoft Office and Google Workspace.
• Experience with ticketing/CRM systems (24tix, TicketTailor, or similar).
• Familiarity with survey and feedback tools (Google Forms, SurveyMonkey, etc.).
• Basic knowledge of social media and marketing support (posting, drafting announcements).
• Data entry and reporting skills (tracking attendance, feedback, and budgets).
• Problem-Solving: Calm, resourceful, and solution-oriented in event settings.
• Adaptability: Comfortable shifting between tasks in a fast-paced environment.
• Team Collaboration: Ability to work seamlessly with staff, partners, and volunteers.
• Customer Service Mindset: Ensures a positive experience for participants and attendees.
• Creativity & Initiative: Open to suggesting improvements and innovative ideas for engagement.
• Service: Desire to serve and create positive change in the community

Requirements:

• Ability to work 40 hours per week in office
• This is a full time, contract position
• Ability to commit to extended hours at Annual Events like LetterWest, the DIY Festival and Holiday Market.
• Must have your own laptop and cell phone, with willingness to use for Craft Lake City tasks
• Must have reliable transportation, with willingness to use for Craft Lake City tasks

Craft Lake City is an equal opportunity employer. Craft Lake City will not discriminate and will take measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, creed, color, national origin, or sex. Individuals from all cultures and communities are encouraged to apply.

*Please save opportunities@craftlakecity.com to your address book to ensure that none of the important communications get filtered into your spam folder, and check your email regularly for hiring updates.*

Click HERE to Apply now!

Click HERE to Apply now!

Craft Lake City is looking for a new volunteer intern to join our office team immediately! If you are interested in this position, please click this link to apply.

Overview: Craft Lake City’s Social Media Internships provide prospective digital marketers and journalists with professional experience. From learning the fundamentals of social media strategy and market research to content creation and community engagement, Craft Lake City offers Social Media Interns the opportunity to be part of a non-profit organization that works to educate, promote and inspire local artisans while elevating the creative culture of the Utah arts community through science, technology and art. Craft Lake City fosters a highly skilled, creative, energized and empowered team. This is a year long, volunteer internship position.

Reports to: Executive Director and Artisan & Programs Manager

Commitment: One year, 10 hours/week

Key Responsibilities

• Draft and schedule social media posts across platforms
• Ensure messaging aligns with brand style guidelines
• Brainstorm and develop social media campaigns and content ideas
• Assist with pitching, editing, and posting video and photo content
• Engage with the online community via social media, Tidio, and voicemails
• Track social media metrics and prepare monthly reports
• Add Craft Lake City events to community calendars
• Collaborate on strategy, content calendars, and promotions
• Support digital campaigns with marketing and design teams
• Cover live events and create real-time social content
• Assist with content planning for major events (LetterWest, DIY Festival, Holiday Market)
• Support miscellaneous marketing, events, and social media tasks

Qualifications

• Passion for Craft Lake City’s mission and local creative community
• Creative mindset with strong attention to detail
• Interest in Utah’s arts, music, and event scenes
• Ability to multitask, meet deadlines, and work in a team
• Positive, adaptable, and eager to learn
• Enthusiasm for social media storytelling and community engagement
• Strong written communication skills
• Familiarity with major social media platforms (Instagram, Facebook, X/Twitter, TikTok, LinkedIn?
• Basic knowledge of social media scheduling tools (e.g., Meta Business Suite)
• Basic understanding of social media analytics and metrics
• Ability to follow style guidelines for consistent branding

Preferred Skills & Experience

• Leadership and teamwork skills
• Strong work ethic and reliability
• Self-starter with ability to adapt quickly
• Experience with email marketing platforms (Mailchimp, Constant Contact)
• Experience with photo/video editing software (e.g., Canva, Adobe Suite)
• Excellent communication and organizational skills
• Ability to accept feedback and apply it to work
• Professionalism in representing Craft Lake City

Requirements

• Volunteer 10 hours per week in the office (part-time, unpaid internship)
• Availability for extended hours during major events
• Own laptop and cell phone for Craft Lake City tasks
• Reliable transportation

Craft Lake City is an equal opportunity employer. Craft Lake City will not discriminate and will take measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, creed, color, national origin, or sex. Individuals from all cultures and communities are encouraged to apply.

*Please save opportunities@craftlakecity.com to your address book to ensure that none of the important communications get filtered into your spam folder, and check your email regularly for hiring updates.*

Click HERE to Apply now!