Craft Lake City is a non-profit organization whose mission is to educate, promote and inspire local artisans while elevating the creative culture of the Utah arts community through science, technology and art. Craft Lake City’s flagship event is the Annual Craft Lake City DIY Festival held each year in August. We also offer year-round programming that includes workshops, exhibitions and other special events.

Under the direction of Craft Lake City management, the Marketing & Communications Coordinator will be responsible for public relations, marketing and social media efforts on behalf of Craft Lake City. 

Craft Lake City’s Marketing & Communications Coordinator is enthusiastic about local DIY culture, interested in the nonprofit arts sector, and has a passion for marketing and content creation. The right candidate will have a desire to create clear and creative messaging for diverse audiences and purposes through copywriting, creating marketing campaigns and  social media content. The Marketing & Communications Coordinator will become intimately familiar with Craft Lake City’s programming, and will continually innovate and improve upon our ability to create mission-driven communications that resonate with the media, our social media audiences, newsletter subscribers, website and overall community. This position will develop and execute multiple projects simultaneously, requiring the ability to stay organized while managing competing priorities and being a collaborative team player. This is a 40-hour per week contract position with increased hours during peak events including the lead up to the Annual Craft Lake City DIY Festival.

Responsibilities:

• Works with senior-level Craft Lake City teamsters to conceptualize and implement communication (short-term and long-term), marketing and outreach plans for Craft Lake City programs and events. 
• Identifies opportunities to promote Craft Lake City and its programs to new and target audiences.
• Updates and enforces the Craft Lake City writing style guide for consistent messaging and branding, providing edits on all external copy and communications.
• Cultivates relationships with local members of the media and serves as a spokesperson on behalf of Craft Lake City when appropriate. Provides direct responses, press releases, story pitches, images and special reports to reporters as needed.
• Manages and works closely with the Social Media Intern to execute social media strategies, including scheduling, cross-promotion campaigns and influencer partnerships; establishes strategies for increasing social media engagement and following.
• Coordinates Craft Lake City’s monthly e-newsletter and periodic e-blasts, and develops strategies for increasing Craft Lake City’s newsletter subscriptions.
• Oversees the collection, management and reporting of data and statistics that measure the success of social media and public relations efforts, primarily by the Social Media Intern. Identifies and effects changes required for improvement.
• Updates and creates content for the Craft Lake City website by adding press releases and media coverage to the News section of the website. 
• Ensures a unified, branded voice across all digital platforms 
• Works with other departments to ensure creation of content for the Craft Lake City blog.
• Updates community calendars with entries for and information about Craft Lake City events and programs.
• Participates in outreach initiatives in collaboration with the Craft Lake City team, which may include tabling at community events, networking online and in-person,media appearances and attending CLC programs.
• Gathers new images and assets for marketing and promotional materials by taking photos of Craft Lake City programming, including workshops and special events.
• Assists in the design and production of Craft Lake City’s printed and digital promotional materials (brochures, videos, flyers, social media assets, etc.) as needed, including using Photoshop and Illustrator templates. 
• Coordinates and manages Craft Lake City’s on-site social media team that produces live promotional video content for our social media platforms

Qualifications:

• Self-motivated, coachable, positive, willing to support and collaborate with Craft Lake City Teamsters and Volunteers 
• Excellent written and verbal communication skills
• A passion for writing and creative storytelling
• Excited to learn skills, comfortable learning new technologies
• Ability to prioritize tasks in order to meet deadlines
• Experience in public relations, media relations and public speaking strongly preferred  
• Proficiency in Instagram, Facebook, X , LinkedIn, TikTok and YouTube, with a personal interest in current social media trends, best practices and tactics  
• Experience using social media management tools
• A keen eye for detail
• A passion for marketing 
• Organized and efficient in ability to document, manage, monitor and track data
• Experience with Adobe Photoshop and Illustrator, Indesign a plus
• Experience with photography and video creation
• Exceptional customer service skills when dealing with both colleagues and partners
• Experience with workflow and information management tools such as Google Drive, Slack and Asana 
• Ability to respond positively to constructive criticism, to self-reflect and to change directions when necessary
• Willingness to go above and beyond in order to accomplish department and/or team goals 
• Direct experience with marketing or public relations 

Requirements:

• Ability to work extended hours before, during and after Craft Lake City’s special events, including the Annual Craft Lake City DIY Festival in August, the Annual Craft Lake City Holiday Market in December and the Annual Craft Lake City LetterWest in March
• Ability to check email/communication platforms daily with flexibility to address any time-sensitive items
• Ability to create unique, compelling social media content on the fly 
• Ability to attend all required Craft Lake City team meetings
• Ability to lift 20+ lbs
• Must have your own laptop, cell phone and vehicle 

Craft Lake City is an equal opportunity employer. Craft Lake City will not discriminate and will take measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, creed, color, national origin or sex. Individuals from all cultures and communities are encouraged to apply.

Click HERE to Apply now!

Craft Lake City is a non-profit organization whose mission is to educate, promote and inspire local artisans while elevating the creative culture of the Utah arts community through science, technology and art. Craft Lake City’s flagship event is the annual DIY Festival held each year in August. We also offer year-round programming that includes workshops, exhibitions, and other special events.

The Outreach Assistant will be responsible for the support and/or on-site coordination of outreach events in communities throughout Utah. Craft Lake City’s Outreach Assistant is interested in the local maker movement, is familiar with Craft Lake City’s programs and mission, and has a passion for merchandising, sales and event management. The Outreach Assistant will serve as a public ambassador for Craft Lake City, and will work to ensure a positive experience for community event attendees and partners. This position will also assist in a supportive role to the Volunteer Coordinator and Craft Lake City Volunteer Department. The Outreach Assistant will  be responsible for overseeing the check-in, training, and coordination of volunteers on-site during the annual Craft Lake City DIY Festival, along with supporting our Brand Ambassador Program and volunteer efforts throughout the year. The Outreach Assistant is organized, a natural leader, a clear communicator, outgoing and team player with an interest in supporting Utah’s creative community. This staff member will become familiar with all DIY Festival departments and assist in appropriate volunteer training and management to ensure a successful Festival experience. Additionally, the Outreach Assistant will support other departments during the event, providing breaks, added support, and quality customer service to artisans, exhibitors, performers, and attendees. 

The Outreach Assistant reports to the Volunteer Coordinator. 

Responsibilities

-Serving as a representative and ambassador of Craft Lake City at various community outreach events during the year (such as farmers markets, Craft Lake City workshops, local street fairs, etc.)

-Cultivating leads for the organization (sponsors, donors, potential exhibitors, newsletter subscribers, etc.) while representing Craft Lake City at events

-Setting up and breaking down Craft Lake City’s table or booth in each venue

-Interacting with the public to promote Craft Lake City programs

-Selling Craft Lake City merchandise and tickets to meet internal sales goals

-Coordinating craft activities for the public at certain community events

-Recruiting, training and managing Brand Ambassadors as necessary to assist with Craft Lake City outreach events

-Maintaining a clean and organized area during the event

-Sending images and info to CLC’s PR & Social Media coordinator during the event

-Returning all event supplies to CLC headquarters

-Assisting with post-event reporting as needed

-Assisting the Artisan & Programs department with additional miscellaneous clerical event prep tasks as needed (such as Zone Manager prep, craft workshop kit assembly, etc.)

-Assisting the Volunteer Coordinator with managing volunteers during events
-Providing breaks for the Volunteer Coordinator and other staff members during events

-Assisting with decor install and maintenance of Volunteer Lounge including restocking snack, drinks, maps, handbills, and other materials needed by volunteers during events

-Posting on social media about Craft Lake City’s participation in partner events 

Qualifications:

–This position requires a flexible schedule in the evenings and on weekends to accommodate special events

with partners in the community

-Develop and oversee events and event partnerships to further increase Craft Lake City’s physical presence

in the community

-The job requires someone with the physical ability to lift objects up to 50 pounds as necessary

-Customer service experience

-Prior experience with event coordination

-Experience in sales and/or arts programming preferred

-Exceptional organizational and customer service skills

-Ability to access email each day and respond in a timely manner

-Ability to adapt and be flexible in an event-driven, nonprofit environment

-An interest in creating meaningful relationships between Craft Lake City and the community

-Ability to perform under stress; stress management skills 

-Organizational skills and attention to detail

-Maturity and ability to professionally represent Craft Lake City

-Desire to help with tasks ranging from data entry to in-person event support

-Comfortable building relationships with volunteers on the phone, via email, on social media and in-person

-Ability to access email each day and respond in a timely manner

-Knows how to spell “team player” without an “I” or “me”

-Ability to bring your thoughts and ideas to the table in a constructive manner, and open to receiving constructive criticism on your own work

-Proficient with Google Drive, Docs, Sheets, etc.

-Experience with Adobe Creative Suite, social media, or website management a plus

Requirements:

-Must attend required meetings and trainings

-Must be able to commit to working DIY Festival hours 

-Must be able to work long hours (10+) in outdoor summer temperatures

-Must be able to commit to scheduled work hours, attend volunteer trainings, approximately 5-10 hours per week with increased hours during summer event season  

-Must be a self-starter, someone who can take the lead when needed and can be counted on to complete tasks from beginning to end.

-Must have your own laptop and cell phone

-Must have your own car to transport supplies to off-site events

-Must be comfortable lifting chairs, tables, and other supplies

Craft Lake City is an equal opportunity employer. Craft Lake City will not discriminate and will take measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, creed, color, national origin, or sex. Individuals from all cultures and communities are encouraged to apply.

Click HERE to Apply now!

Craft Lake City is a non-profit organization whose mission is to educate, promote and inspire local artisans and inventors while elevating the creative culture of the Utah arts community through science, technology and art. Craft Lake City’s flagship event is the Annual Craft Lake City DIY Festival held each year in August. We also offer year-round programming that includes workshops, exhibitions and other special events.

Brand Ambassadors allow Craft Lake City to share our wonderful programs that we offer with the community, as a non-profit. A Brand Ambassador will be representing our organization through Craft Lake City’s booth outreach program. You will get to engage with the community directly and tell them about all the amazing work that we do! This is a great way to be more involved with Craft Lake City and help us further our mission to elevate Utah’s local craft culture.

Click HERE for Brand Ambassador Program Information!

Click HERE to Apply now!

Craft Lake City is a non-profit organization whose mission is to educate, promote and inspire local artisans while elevating the creative culture of the Utah arts community through science, technology and art. Craft Lake City’s flagship event is the annual DIY Festival held each year in August. We also offer year-round programming that includes workshops, exhibitions and other special events.

The Community Workshop Assistant will be responsible for the on-site coordination of both hands-on or virtual craft workshops in communities throughout Utah. Craft Lake City’s Community Workshop Assistant is interested in the local maker movement, is familiar with Craft Lake City’s programs and mission, and has a passion for arts education and event management. The Community Workshop Assistant will serve as a public ambassador for Craft Lake City, and will work to ensure a positive, professional and educational experience for workshop instructors, attendees and venue partners.

Responsibilities:
-Serving as a representative and ambassador of Craft Lake City at various community craft workshops during the year
-Fostering positive relationships with workshop instructors and venue partners
-Setting up and breaking down the workshop area in each venue in collaboration with venue contact and instructor
-Assisting workshop instructor with supply load-in, set-up and load-out
-Verifying workshop ticket holders upon arrival (in-person workshops)
-Selling tickets to waitlist participants as necessary
-Providing presentations to attendees about Craft Lake City and upcoming programs
-Maintaining a clean and organized workshop area during the program
-Supporting attendees and instructors during each workshop as needed
-Posting to social media during and after the workshop
-Coordinating attendee surveys at the end of each workshop
-Returning workshop supplies to Craft Lake City headquarters
-Providing photos from the workshop to Craft Lake City
-Adding workshop responses to online form
-Completing post-event workshop assistant online form
-Assisting with post-event reporting as needed

Qualifications:
-Prior experience with event management
-Prior experience or willingness to learn and master online meeting platforms (Google Meet, Zoom, etc.)
-Experience in arts programming preferred
-Exceptional organizational, stress management and customer service skills
-Ability to adapt and be flexible and collaborative in an event-driven, nonprofit environment
-Ability to access email each day and respond in a timely manner
-Proficient with Google Drive, Docs, Sheets, etc.

Requirements:
-Must attend required meetings and production training
-Must be able to commit to work the public hours of the workshops with additional setup and teardown specific to each program
-Must have your own laptop and vehicle and willingness to use for workshop-related tasks
-Must be comfortable troubleshooting technical issues, while simultaneously addressing attendees.
-Must be comfortable lifting chairs, tables and other supplies

Craft Lake City is an equal opportunity employer. Craft Lake City will not discriminate and will take measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, creed, color, national origin, or sex. Individuals from all cultures and communities are encouraged to apply.

Click HERE to Apply now!

Craft Lake City is looking for a Ticketing & Gates Manager for our Ticketing & Gates Team. The Ticketing & Gates Manager will be responsible for team preparations & standards, managing the training of the cashier team, configuring and testing POS systems, and working on-site for the duration of our festivals to ensure the department runs smoothly and successfully. 

This is a Seasonal, part-time, contract position with a commitment to work 6-8 weeks of the year. A 15-20 hour commitment the week leading up to the Festival for preparation, with hours increasing over the event weekend. Weekly time commitments will begin the first week of August and lead up to the Annual Craft Lake City DIY Festival the second weekend of August,  as well as the week leading up to the Annual Craft Lake City Holiday Market in Ogden, Utah, This event is the first weekend of December.

The Ticket and Finance Manager is required to be on-site for the duration of the DIY Festival, so working long hours are factors you should consider and keep in mind when applying for this position. 10-20 post-festival and Holiday Market hours per week will also be required for inventory reconciliation & other wrap up tasks. 

Responsibilities:

• Build and maintain ticketing operations and reporting for all events for Craft Lake City
• Communicate regularly with CLC staff, ticketing staff, vendors, and other affiliated parties 
• Assist with event programming, ticket holds, ticket accounts and other ticket details
• Manage patron facing customer service needs as it relates to ticketing
• Communicate regularly and assist internal departments and external event personnel with any ticketing needs and concerns
• Attend all relevant meetings, functions and discussions
• Act as manager and liaison at events including but limited to Sales, Guest List, Operations, Cash Management, Reporting and Customer Service
• Assist with monitoring of ticket sales and maintenance of ticketing system
• Track and reconcile ticket stock inventory
• Maintain accurate accounting records and archives, compliance
• Receive and maintain ticket fulfillment and process invoices to completion
• Monitor supplies and equipment, as well as, report and follow up on any ticketing repair issues
• All duties as assigned by management
• Work with CLC management and ticketing vendor to set-up events, place holds, process orders and release tickets in a timely fashion

Qualifications:

• 2-3 years experience as a box office manager or representative, including management level work experience
• Ability to lead a team under pressure;  has strong stress management abilities                                          
• HONESTY—especially when it comes to handling cash and card transactions and/or any personal information
• Professionally interact with Festival patrons and visitors                                                                                
• Excellent at listening, taking direction                                                                                                                               
• Ability to adapt and be flexible when necessary to help other team members                                                     
• Ability to think quickly and resolve problems that may arise with an outdoor event                                             
• Must be punctual                                                                                                                                                           
• Impeccable customer service skills                                                                                                                                   
• Excellent communication abilities                                                                                                                                     
• Knows how to spell “team player” without an “I” or “me”                                                                                 
• Previous experience with Square POS (Point of Sale) platform/software is a bonus                                     
• Previous experience with Google Drive, Docs, & Sheets desired                                                                     
• Previous experience with large events desired

Requirements:

• Must have flexibility/willingness to work in-house at the Craft Lake City office 5-15 hours per week, with start date in April/May 
• Must be able to commit to working the DIY Festival weekend, Friday. August 9, Saturday, August 10 and Sunday, August 11 2024 as well as the Annual Craft Lake City Holiday Market in Ogden, Utah on Friday December 6 and Saturday, December 7, 2024.
• Must be able to lift 25-50 lbs
• Must be able to stand on their feet for upwards of 10 hours a day
• Must be able to endure summer temperatures of 90 degrees and above 
• Must have flexibility/willingness to complete 10-20 post festival and holiday market hours 
• Must have own cell phone and laptop computer, with willingness to use for Craft Lake City tasks 

Craft Lake City is an equal opportunity employer. Craft Lake City will not discriminate and will take measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the basis of race, ethnicity, gender, gender identity, sexual orientation, age, social class, physical ability or attributes, neurodiversity, religion and national origin. Individuals from all cultures and communities are encouraged to apply.

Click HERE to Apply now!

Craft Lake City’s Festival Zone Managers serve as the primary point of contact for a large group of exhibitors at the Annual Craft Lake City DIY Festival. Zone Managers are personable, adaptable, solution-oriented leaders with excellent customer service skills and an interest in supporting Utah’s DIY businesses. 

Responsibilities:

-Serve as the primary point of contact and advocate for artisans at the DIY Fest in your assigned zone, offering excellent customer service to ensure a positive festival experience for all participants

-Support artisans in your zone throughout the weekend, including answering questions, helping to troubleshoot issues, and escalating any special needs or concerns to management as necessary

-Play a key role in the load-in and load-out logistics for artisans in your zone, including volunteer training and management

-Create, organize, and distribute artisan lanyards and signage

-Assist the Craft Lake City team with setting up and breaking down DIY Fest signage and equipment before, during, and after the DIY Fest

-Assist in other areas of the DIY Fest as needed throughout the weekend

Qualifications:

-2 years of management or leadership experience 

-Festival, large event and/or crowd management experience preferred

-Exceptional customer service, problem-solving and communication skills

-Organized, collaborative and self-disciplined

-Ability to adapt in an event-driven, nonprofit environment

-Available to read and respond to email 2–3 times per day 

-Must be able to lift 25-50 lbs

-Must be able to stand on their feet for upwards of 10 hours a day

-Must be able to endure summer temperatures of 90 degrees and above 

Requirements:

-Seasonal, contract position with the ability to work in-house at our offices 1-5 hours per week starting in July with hours increasing in August

-Must attend all staff meetings and trainings

-Must be able to commit to working the DIY Festival week August 5th-12th 2024 and DIY Festival weekend, Friday August 9th, Saturday August 10th, and Sunday August 11th, 2023

-Must have your own laptop and cellphone 

Craft Lake City is an equal opportunity employer. Craft Lake City will not discriminate and will take measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the basis of race, ethnicity, gender, gender identity, sexual orientation, age, social class, physical ability or attributes, neurodiversity, religion and national origin. Individuals from all cultures and communities are encouraged to apply.

Click HERE to Apply now!

Craft Lake City is looking for cashiers who are wonderfully enthusiastic and can provide great customer service at our 16th Annual Craft Lake City DIY Festival Presented by Harmons. Cashiers will assist with the handling of transactions at entry gates and other areas throughout the market and champion the genuine, thoughtful sale of Craft Lake City offerings. Cashiers are responsible for providing exceptional guest service and helpful information to patrons and visitors of the DIY Festival. As a cashier, you’ll also have a chance to work with a supportive team of individuals that allow Craft Lake City to create a unique Festival for our community. 

This is a seasonal contract position for the DIY Festival held Friday August 9th, Saturday August 10th, and Sunday August 11th at the Utah state fairpark. Cashiers are required to be on site for extended hours during the festival, so working long hours in extreme heat are factors you should consider when applying for this position.

Training will be provided.

Qualifications:

-Basic math skills

-Great under pressure and has stress management abilities

-Knows how to provide spectacular customer service

-Has 1+ years experience with retail, sales and cash handling

-Previous experience with Square POS is a bonus

-Previous experience with large events would be preferred 

-Honesty and integrity when it comes to handling cash and card transactions and/or any personal information

-Ability to professionally interact with festival patrons and staff 

-Ability to passionately communicated & sale Craft Lake City product offerings

-Great at communication and problem-solving skills

-Ability to adapt and be flexible when necessary to help other team members

-Ability to think quickly and resolve problems that may arise with an outdoor event

-Must be punctual

-Knows how to spell “team player” without an “I” or “me”

Craft Lake City is an equal opportunity employer. Craft Lake City will not discriminate and will take measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the basis of race, ethnicity, gender, gender identity, sexual orientation, age, social class, physical ability or attributes, neurodiversity, religion and national origin. Individuals from all cultures and communities are encouraged to apply.

Click HERE to Apply now!